---
type: "Bill"
title: "2-1-1 INFORMATION SERVICE"
description: "Creates the 2-1-1 Service Act. Sets forth the findings of the General Assembly. Provides that \"2-1-1\" is created as the official State dialing code for public access to information and referral for health and human services and information about access to services after a natural or non-natural disaster. Contains provisions concerning the designation of a lead entity for 2-1-1. Contains provisions concerning the establishment or prohibition of new information services by specified parties. Contains provisions concerning 2-1-1 services, including the promotion of 2-1-1. Requires participants in 2-1-1 service to meet certain guidelines. Contains provisions concerning the liability of 2-1-1 providers. Amends the State Finance Act to create the 2-1-1 Account Fund in the State treasury to hold moneys from specified sources. Contains provisions concerning the use of moneys for projects and activities in support of 2-1-1-eligible activities. Provides that the lead entity shall provide an annual report to the General Assembly and the Illinois Commerce Commission beginning in calendar year 2010. Contains a severability clause."
jurisdiction: "us/states/il"
legislature: "Illinois General Assembly"
session: "96th"
identifier: "SB 1922"
citation: "Illinois SB 1922 (96th)"
classification: ["bill"]
subjects: []
status: "enacted"
primary_sponsors: []
version_count: 3
action_count: 79
vote_count: 4
first_action: "2009-02-20"
last_action: "2009-08-21"
source: "openstates"
source_identifier: "ocd-bill/cb461c32-afc7-46c7-8fe5-ae2c91977d15"
source_url: "http://ilga.gov/legislation/BillStatus.asp?DocNum=1922&GAID=10&DocTypeID=SB&LegId=44813&SessionID=76&GA=96"
source_hash: "6da82bfcc3d507f45164b8a7080a3dad7685945805280831b9a8d17e89d1896a"
vintage: "2026-07-01"
source_snapshot: "https://data.openstates.org/daily/2026-07-01/public.pgdump"
retrieved_at: "2026-07-06"
confidence: "reported"
tags: ["legislation", "bill", "us-il"]
---

# Illinois SB 1922 (96th) — 2-1-1 INFORMATION SERVICE

Creates the 2-1-1 Service Act. Sets forth the findings of the General Assembly. Provides that "2-1-1" is created as the official State dialing code for public access to information and referral for health and human services and information about access to services after a natural or non-natural disaster. Contains provisions concerning the designation of a lead entity for 2-1-1. Contains provisions concerning the establishment or prohibition of new information services by specified parties. Contains provisions concerning 2-1-1 services, including the promotion of 2-1-1. Requires participants in 2-1-1 service to meet certain guidelines. Contains provisions concerning the liability of 2-1-1 providers. Amends the State Finance Act to create the 2-1-1 Account Fund in the State treasury to hold moneys from specified sources. Contains provisions concerning the use of moneys for projects and activities in support of 2-1-1-eligible activities. Provides that the lead entity shall provide an annual report to the General Assembly and the Illinois Commerce Commission beginning in calendar year 2010. Contains a severability clause.

## Version chain

The bill's text revisions, in order — the diff chain from filing to enrollment.

1. **Introduced** (filed) — [source](http://ilga.gov/legislation/fulltext.asp?DocName=09600SB1922&GA=96&SessionId=76&DocTypeId=SB&LegID=44813&DocNum=1922&GAID=10&Session=&print=true)
2. **Engrossed** (committee substitute) — [source](http://ilga.gov/legislation/fulltext.asp?DocName=09600SB1922eng&GA=96&SessionId=76&DocTypeId=SB&LegID=44813&DocNum=1922&GAID=10&Session=&print=true)
3. **Enrolled** (enrolled) — [source](http://ilga.gov/legislation/fulltext.asp?DocName=09600SB1922enr&GA=96&SessionId=76&DocTypeId=SB&LegID=44813&DocNum=1922&GAID=10&Session=&print=true)

## Votes

- Third Reading — **116–0** (pass) · lower
- Third Reading — **59–0** (pass) · upper
- Concurrence, Amendment 2 — **59–0** (pass) · upper
- Concurrence — **59–0** (pass) · upper

## Sponsors

- Bob Biggins — cosponsor (person)
- Darlene J. Senger — cosponsor (person)
- Dennis M. Reboletti — cosponsor (person)
- Elizabeth Coulson — cosponsor (person)
- Esther Golar — cosponsor (person)
- Franco Coladipietro — cosponsor (person)
- Jehan A. Gordon — cosponsor (person)
- Jil Tracy — cosponsor (person)
- John D. Cavaletto — cosponsor (person)
- Kathleen A. Ryg — cosponsor (person)
- Kay Hatcher — cosponsor (person)
- Michael G. Connelly — cosponsor (person)
- Michael P. McAuliffe — cosponsor (person)
- Naomi D. Jakobsson — cosponsor (person)
- Randy Ramey, Jr. — cosponsor (person)
- Raymond Poe — cosponsor (person)
- Rich Brauer — cosponsor (person)
- Robert W. Pritchard — cosponsor (person)
- Ron Stephens — cosponsor (person)
- Ronald A. Wait — cosponsor (person)
- Rosemary Mulligan — cosponsor (person)
- Susan Garrett — primary (person)

## Timeline

The legislative action history — every referral, reading, and vote.

- **2009-02-20** Filed with Secretary by Sen. Susan Garrett `filing`
- **2009-02-20** First Reading `reading-1`
- **2009-02-20** Referred to Assignments `referral-committee`
- **2009-02-26** Added as Co-Sponsor Sen. Bill Brady
- **2009-03-04** Assigned to Consumer Protection `referral-committee`
- **2009-03-12** Do Pass Consumer Protection; 009-000-000 `committee-passage`
- **2009-03-12** Placed on Calendar Order of 2nd Reading March 17, 2009
- **2009-03-25** Senate Floor Amendment No. 1 Filed with Secretary by Sen. Susan Garrett `amendment-introduction`
- **2009-03-25** Senate Floor Amendment No. 1 Referred to Assignments `referral-committee`
- **2009-03-30** Senate Floor Amendment No. 1 Assignments Refers to Consumer Protection
- **2009-03-31** Senate Floor Amendment No. 1 Recommend Do Adopt Consumer Protection; 008-000-000
- **2009-03-31** Second Reading `reading-2`
- **2009-03-31** Senate Floor Amendment No. 1 Adopted; Garrett `amendment-passage`
- **2009-03-31** Placed on Calendar Order of 3rd Reading April 1, 2009
- **2009-04-01** Added as Chief Co-Sponsor Sen. Pamela J. Althoff
- **2009-04-01** Added as Chief Co-Sponsor Sen. Jacqueline Y. Collins
- **2009-04-01** Placed on Calendar Order of 3rd Reading ** April 2, 2009
- **2009-04-02** Added as Chief Co-Sponsor Sen. A. J. Wilhelmi
- **2009-04-02** Added as Co-Sponsor Sen. Mattie Hunter
- **2009-04-02** Third Reading - Passed; 059-000-000 `reading-3, passage`
- **2009-04-03** Arrived in House `introduction`
- **2009-04-03** Placed on Calendar Order of First Reading `reading-1`
- **2009-04-03** Chief House Sponsor Rep. Tom Cross
- **2009-04-03** Added Alternate Chief Co-Sponsor Rep. Robert F. Flider
- **2009-04-06** First Reading `reading-1`
- **2009-04-06** Referred to Rules Committee `referral-committee`
- **2009-04-20** Assigned to Telecommunications Committee `referral-committee`
- **2009-04-23** Added Alternate Chief Co-Sponsor Rep. David R. Leitch
- **2009-05-06** Added Alternate Co-Sponsor Rep. Naomi D. Jakobsson
- **2009-05-07** Added Alternate Chief Co-Sponsor Rep. Timothy L. Schmitz
- **2009-05-07** House Committee Amendment No. 1 Filed with Clerk by Telecommunications Committee `amendment-introduction`
- **2009-05-07** House Committee Amendment No. 1 Adopted in Telecommunications Committee; by Voice Vote `amendment-passage`
- **2009-05-07** Do Pass as Amended / Short Debate Telecommunications Committee; 010-000-000 `committee-passage`
- **2009-05-07** Placed on Calendar 2nd Reading - Short Debate
- **2009-05-13** House Floor Amendment No. 2 Filed with Clerk by Rep. Timothy L. Schmitz `amendment-introduction`
- **2009-05-13** House Floor Amendment No. 2 Referred to Rules Committee `referral-committee`
- **2009-05-14** Added Alternate Co-Sponsor Rep. Esther Golar
- **2009-05-14** Added Alternate Co-Sponsor Rep. Kathleen A. Ryg
- **2009-05-18** House Floor Amendment No. 2 Recommends Be Adopted Rules Committee; 004-000-000 `committee-passage-favorable`
- **2009-05-18** Second Reading - Short Debate `reading-2`
- **2009-05-18** House Floor Amendment No. 2 Adopted by Voice Vote `amendment-passage`
- **2009-05-18** Placed on Calendar Order of 3rd Reading - Short Debate
- **2009-05-20** Third Reading - Short Debate - Passed 116-000-000 `reading-3, passage`
- **2009-05-20** Added Alternate Chief Co-Sponsor Rep. Patricia R. Bellock
- **2009-05-20** Added Alternate Co-Sponsor Rep. Robert W. Pritchard
- **2009-05-20** Added Alternate Co-Sponsor Rep. Elizabeth Coulson
- **2009-05-20** Added Alternate Co-Sponsor Rep. Darlene J. Senger
- **2009-05-20** Added Alternate Co-Sponsor Rep. Ronald A. Wait
- **2009-05-20** Added Alternate Co-Sponsor Rep. Michael G. Connelly
- **2009-05-20** Added Alternate Co-Sponsor Rep. Kay Hatcher
- **2009-05-20** Added Alternate Co-Sponsor Rep. Ron Stephens
- **2009-05-20** Added Alternate Co-Sponsor Rep. John D. Cavaletto
- **2009-05-20** Added Alternate Co-Sponsor Rep. Rosemary Mulligan
- **2009-05-20** Added Alternate Co-Sponsor Rep. Jil Tracy
- **2009-05-20** Added Alternate Co-Sponsor Rep. Dennis M. Reboletti
- **2009-05-20** Added Alternate Co-Sponsor Rep. Raymond Poe
- **2009-05-20** Added Alternate Co-Sponsor Rep. Rich Brauer
- **2009-05-20** Added Alternate Co-Sponsor Rep. Michael P. McAuliffe
- **2009-05-20** Added Alternate Co-Sponsor Rep. Franco Coladipietro
- **2009-05-20** Added Alternate Co-Sponsor Rep. Randy Ramey, Jr.
- **2009-05-20** Added Alternate Co-Sponsor Rep. Bob Biggins
- **2009-05-20** Secretary's Desk - Concurrence House Amendment(s) 1, 2
- **2009-05-20** Placed on Calendar Order of Concurrence House Amendment(s) 1, 2 - May 21, 2009
- **2009-05-20** Added Alternate Co-Sponsor Rep. Jehan A. Gordon
- **2009-05-20** House Committee Amendment No. 1 Motion to Concur Filed with Secretary Sen. Susan Garrett `filing`
- **2009-05-20** House Committee Amendment No. 1 Motion to Concur Referred to Assignments `referral-committee`
- **2009-05-20** House Floor Amendment No. 2 Motion to Concur Filed with Secretary Sen. Susan Garrett `filing`
- **2009-05-20** House Floor Amendment No. 2 Motion to Concur Referred to Assignments `referral-committee`
- **2009-05-22** House Committee Amendment No. 1 Motion to Concur Assignments Referred to Consumer Protection `referral-committee`
- **2009-05-22** House Floor Amendment No. 2 Motion to Concur Assignments Referred to Consumer Protection `referral-committee`
- **2009-05-26** House Committee Amendment No. 1 Motion To Concur Recommended Do Adopt Consumer Protection; 006-000-000
- **2009-05-26** House Floor Amendment No. 2 Motion To Concur Recommended Do Adopt Consumer Protection; 006-000-000
- **2009-05-27** House Committee Amendment No. 1 Senate Concurs 059-000-000
- **2009-05-27** House Floor Amendment No. 2 Senate Concurs 059-000-000
- **2009-05-27** Passed Both Houses
- **2009-06-25** Sent to the Governor `executive-receipt`
- **2009-08-21** Governor Approved `executive-signature`
- **2009-08-21** Effective Date January 1, 2010
- **2009-08-21** Public Act . . . . . . . . . 96-0599 `became-law`

## Source

OpenStates / OpenCivicData bulk snapshot [2026-07-01](https://data.openstates.org/daily/2026-07-01/public.pgdump); origin `ocd-bill/cb461c32-afc7-46c7-8fe5-ae2c91977d15`. Confidence: reported (aggregated from official Illinois legislature records).