---
type: "Bill"
title: "Enhances customer service experience with Business Action Center in Department of State by collecting and disseminating customer assistance metrics."
description: "Enhances customer service experience with Business Action Center in Department of State by collecting and disseminating customer assistance metrics."
jurisdiction: "us/states/nj"
legislature: "New Jersey Legislature"
session: "220"
identifier: "A 4748"
citation: "New Jersey A 4748 (220)"
classification: ["bill"]
subjects: ["COMMERCE"]
status: "enacted"
primary_sponsors: ["Haider, Shama A.", "Madden, Fred H.", "Moriarty, Paul D.", "Sampson, William B.", "Turner, Shirley K."]
version_count: 1
action_count: 8
vote_count: 0
first_action: "2022-10-03T04:00:00+00:00"
last_action: "2023-03-20T04:00:00+00:00"
source: "openstates"
source_identifier: "ocd-bill/9884cf02-39f9-47e7-a8ac-f7130ab5bf62"
source_url: "http://www.njleg.state.nj.us/downloads.asp"
source_hash: "5832e8525d3069397dad68eea39fcdbea5693eb683c38e611d023b5e47cf8deb"
vintage: "2026-07-01"
source_snapshot: "https://data.openstates.org/daily/2026-07-01/public.pgdump"
retrieved_at: "2026-07-06"
confidence: "reported"
tags: ["legislation", "bill", "us-nj"]
---

# New Jersey A 4748 (220) — Enhances customer service experience with Business Action Center in Department of State by collecting and disseminating customer assistance metrics.

## Version chain

The bill's text revisions, in order — the diff chain from filing to enrollment.

1. **Introduced Version** (committee substitute) — [source](https://pub.njleg.state.nj.us/Bills/2022/A5000/4748_I1.HTM)

## Sponsors

- Haider, Shama A. — primary (person)
- Madden, Fred H. — primary (person)
- Moriarty, Paul D. — primary (person)
- Sampson, William B. — primary (person)
- Turner, Shirley K. — primary (person)
- Atkins, Reginald W. — cosponsor (person)
- Benson, Daniel R. — cosponsor (person)
- Carter, Linda S. — cosponsor (person)
- Conaway, Herb — cosponsor (person)
- Eulner, Kim — cosponsor (person)
- Freiman, Roy — cosponsor (person)
- Greenstein, Linda R. — cosponsor (person)
- Karabinchak, Robert J. — cosponsor (person)
- Lopez, Yvonne — cosponsor (person)
- McKnight, Angela V. — cosponsor (person)
- Mosquera, Gabriela M. — cosponsor (person)
- Park, Ellen J. — cosponsor (person)
- Piperno, Marilyn — cosponsor (person)
- Reynolds-Jackson, Verlina — cosponsor (person)
- Swain, Lisa — cosponsor (person)
- Tully, Chris — cosponsor (person)

## Timeline

The legislative action history — every referral, reading, and vote.

- **2022-10-03T04:00:00+00:00** Introduced in the Assembly, Referred to Assembly Commerce and Economic Development Committee `introduction, referral-committee`
- **2022-10-20T04:00:00+00:00** Reported and Referred to Assembly Community Development and Affairs Committee `referral-committee`
- **2022-12-05T05:00:00+00:00** Reported out of Assembly Committee, 2nd Reading `committee-passage`
- **2022-12-15T05:00:00+00:00** Passed Assembly (77-0-0) `passage`
- **2022-12-15T05:00:00+00:00** Received in the Senate without Reference, 2nd Reading
- **2023-02-27T05:00:00+00:00** Substituted for S3195
- **2023-02-27T05:00:00+00:00** Passed Senate (Passed Both Houses) (38-0) `passage`
- **2023-03-20T04:00:00+00:00** Approved P.L.2023, c.26. `executive-signature`

## Source

OpenStates / OpenCivicData bulk snapshot [2026-07-01](https://data.openstates.org/daily/2026-07-01/public.pgdump); origin `ocd-bill/9884cf02-39f9-47e7-a8ac-f7130ab5bf62`. Confidence: reported (aggregated from official New Jersey legislature records).