---
type: "Bill"
title: "Prohibits utility companies from harassing, oppressing or abusing any residential customer in connection with the handling of a complaint or unpaid balance"
description: "Prohibits utility companies from harassing, oppressing or abusing any residential customer in connection with the handling of a residential customer complaint, the offering and/or negotiating of a deferred payment agreement, or the collection of an unpaid balance or any other obligation owed by such customer."
jurisdiction: "us/states/ny"
legislature: "New York Legislature"
session: "2021-2022"
identifier: "A 3359"
citation: "New York A 3359 (2021-2022)"
classification: ["bill"]
subjects: []
status: "enacted"
primary_sponsors: ["PAULIN"]
version_count: 1
action_count: 13
vote_count: 2
first_action: "2021-01-26"
last_action: "2021-11-08"
source: "openstates"
source_identifier: "ocd-bill/30da36af-7668-4aaf-af25-3cb497c6cd0b"
source_url: "http://www.nysenate.gov/legislation/bills/2021/A3359"
source_hash: "75525bfe27996b2bb2b044a8432abf007318d0e2dd7fece573a7158dd4eb7d93"
vintage: "2026-07-01"
source_snapshot: "https://data.openstates.org/daily/2026-07-01/public.pgdump"
retrieved_at: "2026-07-06"
confidence: "reported"
tags: ["legislation", "bill", "us-ny"]
---

# New York A 3359 (2021-2022) — Prohibits utility companies from harassing, oppressing or abusing any residential customer in connection with the handling of a complaint or unpaid balance

Prohibits utility companies from harassing, oppressing or abusing any residential customer in connection with the handling of a residential customer complaint, the offering and/or negotiating of a deferred payment agreement, or the collection of an unpaid balance or any other obligation owed by such customer.

## Version chain

The bill's text revisions, in order — the diff chain from filing to enrollment.

1. **A3359** (committee substitute) — [source](http://assembly.state.ny.us/leg/?sh=printbill&bn=A3359&term=2021&Text=Y)

## Votes

- Assembly Vote — **149–1** (pass) · lower
- Floor Vote — **62–1** (pass) · upper

## Sponsors

- PAULIN — primary (person)

## Timeline

The legislative action history — every referral, reading, and vote.

- **2021-01-26** REFERRED TO CORPORATIONS, AUTHORITIES AND COMMISSIONS `referral-committee`
- **2021-02-09** REPORTED REFERRED TO CODES `referral-committee`
- **2021-03-30** REPORTED
- **2021-04-01** ADVANCED TO THIRD READING CAL.216
- **2021-04-19** PASSED ASSEMBLY `passage`
- **2021-04-19** DELIVERED TO SENATE
- **2021-04-19** REFERRED TO ENERGY AND TELECOMMUNICATIONS `referral-committee`
- **2021-06-10** SUBSTITUTED FOR S4823
- **2021-06-10** 3RD READING CAL.1776
- **2021-06-10** PASSED SENATE `passage`
- **2021-06-10** RETURNED TO ASSEMBLY
- **2021-10-27** DELIVERED TO GOVERNOR `executive-receipt`
- **2021-11-08** SIGNED CHAP.590 `executive-signature`

## Source

OpenStates / OpenCivicData bulk snapshot [2026-07-01](https://data.openstates.org/daily/2026-07-01/public.pgdump); origin `ocd-bill/30da36af-7668-4aaf-af25-3cb497c6cd0b`. Confidence: reported (aggregated from official New York legislature records).