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Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
2026-07-06 10:51:44 -04:00

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LegalText 20 U.S.C. § 9575 Performance management us united_states_code code_section 20 EDUCATION 76 EDUCATION RESEARCH, STATISTICS, EVALUATION, INFORMATION, AND DISSEMINATION 9575 20 U.S.C. § 9575 current 119-100 2026-06-26 official https://uscode.house.gov/download/releasepoints/us/pl/119/100/xml_usc20@119-100.zip /us/usc/t20/s9575 data/legal/raw/us/code/title-20/usc20.xml 60b6e0473c061912891fd393fef08dcbf01c5d710a84ec197fc206aa9a64e1db 6022872c5d6a3398d1728f82f8cefcb58db9f5ff548e2a636450be1e4a8bb052 72bd5d101660cc0ec406caefbeba5b0a94ab4d764e7f08a1007517428c20de90 2026-07-04 official
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20 U.S.C. § 9575 - Performance management

Text

The Director shall ensure that all activities conducted or supported by the Institute or a National Education Center make customer service a priority. The Director shall ensure a high level of customer satisfaction through the following methods:

(1) Establishing and improving feedback mechanisms in order to anticipate customer needs.

(2) Disseminating information in a timely fashion and in formats that are easily accessible and usable by researchers, practitioners, and the general public.

(3) Utilizing the most modern technology and other methods available, including arrangements to use data collected electronically by States and local educational agencies, to ensure the efficient collection and timely distribution of information, including data and reports.

(4) Establishing and measuring performance against a set of indicators for the quality of data collected, analyzed, and reported.

(5) Continuously improving management strategies and practices.

(6) Making information available to the public in an expeditious fashion.

(Pub. L. 107279, title I, § 185, Nov. 5, 2002, 116 Stat. 1972.)