republic-os/legislation/us/states/co/2017a/sb-17-121.md

---
type: "Bill"
title: "Improve Medicaid Client Correspondence"
description: "Interim Study Committee on Communication Between the Department of Health Care Policy and Financing (HCPF) and Medicaid Clients. The bill requires the department of health care policy and financing (department) to engage in an ongoing process to improve medicaid client communications, including client letters and notices, that concern eligibility for or the denial, reduction, suspension, or termination of a benefit. Among other requirements included in the bill, the department shall ensure that client communications are accurate, readable, and understandable, clearly conveying the purpose of the letter or notice and the specific action or actions that the client must take in response to the letter or notice."
jurisdiction: "us/states/co"
legislature: "Colorado General Assembly"
session: "2017A"
identifier: "SB 17-121"
citation: "Colorado SB 17-121 (2017A)"
classification: ["bill"]
subjects: []
status: "enacted"
primary_sponsors: ["Jessie Danielson", "Kevin Lundberg", "Larry Crowder", "Lois Landgraf"]
version_count: 12
action_count: 14
vote_count: 8
first_action: "2017-01-27T07:00:00+00:00"
last_action: "2017-06-02T06:00:00+00:00"
source: "openstates"
source_identifier: "ocd-bill/0c82ed2d-462e-4f94-a42f-26d6da882321"
source_url: "http://leg.colorado.gov/bills/sb17-121"
source_hash: "b6d4b9a7383ecc7583b63c6322b5f22e20bbff0604f01f6540e646e0b56ae4d5"
vintage: "2026-07-01"
source_snapshot: "https://data.openstates.org/daily/2026-07-01/public.pgdump"
retrieved_at: "2026-07-06"
confidence: "reported"
tags: ["legislation", "bill", "us-co"]
---

# Colorado SB 17-121 (2017A) — Improve Medicaid Client Correspondence

Interim Study Committee on Communication Between the Department of Health Care Policy and Financing (HCPF) and Medicaid Clients. The bill requires the department of health care policy and financing (department) to engage in an ongoing process to improve medicaid client communications, including client letters and notices, that concern eligibility for or the denial, reduction, suspension, or termination of a benefit. Among other requirements included in the bill, the department shall ensure that client communications are accurate, readable, and understandable, clearly conveying the purpose of the letter or notice and the specific action or actions that the client must take in response to the letter or notice.

## Version chain

The bill's text revisions, in order — the diff chain from filing to enrollment.

1. **Amendment L.001** (committee substitute) — [source](http://coga.prod.acquia-sites.com/sites/default/files/html-attachments/s_hhs_2017a_20170216t133040z0__hearing_summary/170216%20AttachA.pdf)
2. **Amendment L.003** (committee substitute) — [source](http://coga.prod.acquia-sites.com/sites/default/files/html-attachments/s_hhs_2017a_20170216t133040z0__hearing_summary/170216%20AttachB.pdf)
3. **Committee Amendment** (committee substitute) — [source](http://leg.colorado.gov/sites/default/files/documents/2017a/bills/cr/2017a_sb121_h_app_003.pdf)
4. **Engrossed (04/11/2017)** (committee substitute) — [source](http://leg.colorado.gov/sites/default/files/documents/2017A/bills/2017a_121_eng.pdf)
5. **Final Act (05/18/2017)** (committee substitute) — [source](http://leg.colorado.gov/sites/default/files/documents/2017A/bills/2017a_121_enr.pdf)
6. **Introduced (01/27/2017)** (committee substitute) — [source](http://leg.colorado.gov/sites/default/files/documents/2017A/bills/2017a_121_01.pdf)
7. **PA1 (02/17/2017)** (committee substitute) — [source](http://leg.colorado.gov/sites/default/files/documents/2017A/bills/2017a_121shhs_01.pdf)
8. **PA2 (04/07/2017)** (committee substitute) — [source](http://leg.colorado.gov/sites/default/files/documents/2017A/bills/2017a_121sapp.pdf)
9. **Reengrossed (04/12/2017)** (committee substitute) — [source](http://leg.colorado.gov/sites/default/files/documents/2017A/bills/2017a_121_ren.pdf)
10. **Rerevised (05/01/2017)** (committee substitute) — [source](http://leg.colorado.gov/sites/default/files/documents/2017A/bills/2017a_121_rer.pdf)
11. **Revised (04/28/2017)** (committee substitute) — [source](http://leg.colorado.gov/sites/default/files/documents/2017A/bills/2017a_121_rev.pdf)
12. **Signed Act (06/02/2017)** (committee substitute) — [source](http://leg.colorado.gov/sites/default/files/documents/2017A/bills/2017a_121_signed.pdf)

## Votes

- Adopt amendment L.004 The motion passed without objection. — **0–0** (pass) · legislature
- Adopt amendment L.003 (Attachment B). The motion passed without objection. — **0–0** (pass) · legislature
- Refer Senate Bill 17-121 to the Committee of the Whole. The motion passed on a vote of 12-1. — **12–1** (pass) · legislature
- Refer Senate Bill 17-121, as amended, to the Committee on Appropriations. The motion passed on a vote of 5-0. — **5–0** (pass) · legislature
- Refer Senate Bill 17-121, as amended, to the Committee of the Whole. The motion passed on a vote of 7-0. The motion passed on a vote of 7-0. — **7–0** (pass) · legislature
- Adopt amendment L.001 (Attachment A). The motion passed without objection. — **0–0** (pass) · legislature
- Refer Senate Bill 17-121 to the Committee on Appropriations. The motion passed on a vote of 10-0, with one excused. — **10–0** (pass) · legislature
- Adopt amendment J.002 The motion passed without objection. — **0–0** (pass) · legislature

## Sponsors

- Jessie Danielson — primary (person)
- Kevin Lundberg — primary (person)
- Larry Crowder — primary (person)
- Lois Landgraf — primary (person)

## Timeline

The legislative action history — every referral, reading, and vote.

- **2017-06-02T06:00:00+00:00** Governor Signed `executive-signature`
- **2017-05-18T06:00:00+00:00** Sent to the Governor `executive-receipt`
- **2017-05-18T06:00:00+00:00** Signed by the Speaker of the House
- **2017-05-18T06:00:00+00:00** Signed by the President of the Senate
- **2017-05-01T06:00:00+00:00** House Third Reading Passed - No Amendments `reading-3, passage`
- **2017-04-28T06:00:00+00:00** House Second Reading Special Order - Passed - No Amendments
- **2017-04-28T06:00:00+00:00** House Committee on Appropriations Refer Unamended to House Committee of the Whole `referral-committee, committee-passage`
- **2017-04-20T06:00:00+00:00** House Committee on Health, Insurance, & Environment Refer Unamended to Appropriations `referral-committee`
- **2017-04-12T06:00:00+00:00** Introduced In House - Assigned to Health, Insurance, & Environment `introduction`
- **2017-04-12T06:00:00+00:00** Senate Third Reading Passed - No Amendments `reading-3, passage`
- **2017-04-11T06:00:00+00:00** Senate Second Reading Passed with Amendments - Committee `reading-2`
- **2017-04-06T06:00:00+00:00** Senate Committee on Appropriations Refer Amended - Consent Calendar to Senate Committee of the Whole `committee-passage`
- **2017-02-16T07:00:00+00:00** Senate Committee on Health & Human Services Refer Amended to Appropriations `referral-committee`
- **2017-01-27T07:00:00+00:00** Introduced In Senate - Assigned to Health & Human Services `introduction`

## Source

OpenStates / OpenCivicData bulk snapshot [2026-07-01](https://data.openstates.org/daily/2026-07-01/public.pgdump); origin `ocd-bill/0c82ed2d-462e-4f94-a42f-26d6da882321`. Confidence: reported (aggregated from official Colorado legislature records).