Fabio
76b8ec33a7
Ingested titles 12–51 and 54 from OLRC USLM XML @119-100 (the whole Code now, uniform edition; Title 53 is reserved/empty). LegalText 11,221 -> 59,740; repo total 105,704 records. Deterministic (byte-identical rerun, verified on Title 42's 8,356 sections); make check green. make legal-us-code default now covers every title. Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
56 lines
2.1 KiB
Markdown
56 lines
2.1 KiB
Markdown
---
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type: "LegalText"
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title: "38 U.S.C. § 5321"
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description: "Benefits helpline"
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jurisdiction: "us"
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corpus: "united_states_code"
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kind: "code_section"
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title_number: 38
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title_name: "VETERANS’ BENEFITS"
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chapter_number: "53"
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chapter_name: "SPECIAL PROVISIONS RELATING TO BENEFITS"
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section: "5321"
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citation: "38 U.S.C. § 5321"
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status: "current"
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release_point: "119-100"
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release_date: "2026-06-26"
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source: "official"
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source_url: "https://uscode.house.gov/download/releasepoints/us/pl/119/100/xml_usc38@119-100.zip"
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source_identifier: "/us/usc/t38/s5321"
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source_file: "data/legal/raw/us/code/title-38/usc38.xml"
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source_hash: "69256694d541393505401d30124e4bb944e88ee218721e01a0e434c313bcaa6c"
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raw_snapshot_hash: "372998691b72ade88787dfa7633dbda4954bd1b037ec7926c5e06e9b1d17fc66"
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text_hash: "deec7664ab5ee99c041acfc8e4dc29a87fa2ddaa83f42bf21ba75071e2738142"
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retrieved_at: "2026-07-04"
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confidence: "official"
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tags: ["legal", "us-code"]
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---
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# 38 U.S.C. § 5321 - Benefits helpline
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## Text
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(a) Establishment.— The Secretary shall maintain a toll-free telephone helpline that a covered individual may call in order to—
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(1) obtain information about any service or benefit provided under the laws administered by the Secretary; or
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(2) be directed to an appropriate office of the Department regarding such a service or benefit.
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(b) Contract for Direction of Calls Authorized.— The Secretary may enter into a contract with a third party to direct calls made to the helpline to an appropriate office under subsection (a)(2).
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(c) Live Individual Required.— The Secretary shall ensure that a covered individual who calls the helpline has the option to speak with a live individual.
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(d) Definitions.— In this section:
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(1) The term “covered individual” means—
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(A) a veteran;
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(B) an individual acting on behalf of a veteran; or
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(C) an individual other than a veteran who is eligible to receive a benefit or service under a law administered by the Secretary.
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(2) The term “veteran” has the meaning given such term in section 2002(b) of this title.
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(Added Pub. L. 118–159, div. E, title L, § 5002(a), Dec. 23, 2024, 138 Stat. 2408.)
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