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---
type: "Bill"
title: "State agencies: call center work: reporting information."
description: "Existing law establishes the Department of General Services within the Government Operations Agency and charges it with various duties regarding contracting for the acquisition of goods and services by state agencies. Existing law further requires state agencies to comply with specified procedures in awarding agency contracts. Existing law prohibits a state agency authorized to enter into contracts relating to public benefit programs from contracting for services provided by a call center that directly serves applicants for, recipients of, or enrollees in, those public benefit programs with a contractor or subcontractor unless that contractor or subcontractor certifies in its bid for the contract that the contract, and any subcontract performed under that contract, will be performed solely with workers employed in California."
jurisdiction: "us/states/ca"
legislature: "California Legislature"
session: "20232024"
identifier: "AB 2068"
citation: "California AB 2068 (20232024)"
classification: ["bill"]
subjects: ["State agencies", "call center work", "reporting information"]
status: "enacted"
primary_sponsors: ["Ortega"]
version_count: 8
action_count: 28
vote_count: 9
first_action: "2024-02-05"
last_action: "2024-09-27"
source: "openstates"
source_identifier: "ocd-bill/cc22e556-00c6-40b3-afa8-6f9005d89180"
source_url: "http://leginfo.legislature.ca.gov/faces/billNavClient.xhtml?bill_id=202320240AB2068"
source_hash: "03250ad0c2d150a48e0e71dffe28fa491bc45d26713fee07be007e2c8782ac26"
vintage: "2026-07-01"
source_snapshot: "https://data.openstates.org/daily/2026-07-01/public.pgdump"
retrieved_at: "2026-07-06"
confidence: "reported"
tags: ["legislation", "bill", "us-ca"]
---
# California AB 2068 (20232024) — State agencies: call center work: reporting information.
Existing law establishes the Department of General Services within the Government Operations Agency and charges it with various duties regarding contracting for the acquisition of goods and services by state agencies. Existing law further requires state agencies to comply with specified procedures in awarding agency contracts. Existing law prohibits a state agency authorized to enter into contracts relating to public benefit programs from contracting for services provided by a call center that directly serves applicants for, recipients of, or enrollees in, those public benefit programs with a contractor or subcontractor unless that contractor or subcontractor certifies in its bid for the contract that the contract, and any subcontract performed under that contract, will be performed solely with workers employed in California.
## Version chain
The bill's text revisions, in order — the diff chain from filing to enrollment.
1. **02/05/24 - Introduced** (filed) — [source](https://leginfo.legislature.ca.gov/faces/billPdf.xhtml?bill_id=202320240AB2068&version=20230AB206899INT)
2. **03/18/24 - Amended Assembly** (committee substitute) — [source](https://leginfo.legislature.ca.gov/faces/billPdf.xhtml?bill_id=202320240AB2068&version=20230AB206898AMD)
3. **05/20/24 - Amended Assembly** (committee substitute) — [source](https://leginfo.legislature.ca.gov/faces/billPdf.xhtml?bill_id=202320240AB2068&version=20230AB206897AMD)
4. **06/05/24 - Amended Senate** (committee substitute) — [source](https://leginfo.legislature.ca.gov/faces/billPdf.xhtml?bill_id=202320240AB2068&version=20230AB206896AMD)
5. **08/23/24 - Amended Senate** (committee substitute) — [source](https://leginfo.legislature.ca.gov/faces/billPdf.xhtml?bill_id=202320240AB2068&version=20230AB206895AMD)
6. **09/27/24 - Chaptered** (committee substitute) — [source](https://leginfo.legislature.ca.gov/faces/billPdf.xhtml?bill_id=202320240AB2068&version=20230AB206893CHP)
7. **AB2068** (committee substitute) — [source](http://leginfo.legislature.ca.gov/faces/billNavClient.xhtml?bill_id=202320240AB2068)
8. **09/04/24 - Enrolled** (enrolled) — [source](https://leginfo.legislature.ca.gov/faces/billPdf.xhtml?bill_id=202320240AB2068&version=20230AB206894ENR)
## Votes
- Do pass, but first be re-referred to the Committee on [Appropriations] — **50** (pass) · upper
- Do pass and be re-referred to the Committee on [Appropriations] — **70** (pass) · lower
- Placed on suspense file — **70** (pass) · upper
- Do pass — **52** (pass) · upper
- Do pass, but first be re-referred to the Committee on [Labor, Public Employment and Retirement ] — **121** (pass) · upper
- AB 2068 Ortega Assembly Third Reading — **660** (pass) · lower
- AB 2068 Ortega Concurrence in Senate Amendments By LEE — **740** (pass) · lower
- 3rd Reading AB2068 Ortega By Limón — **327** (pass) · upper
- Do pass as amended. — **122** (pass) · lower
## Sponsors
- Ortega — primary (person)
## Timeline
The legislative action history — every referral, reading, and vote.
- **2024-02-05** Read first time. To print. `reading-1`
- **2024-02-06** From printer. May be heard in committee March 7.
- **2024-03-18** Referred to Com. on L. & E. `referral-committee`
- **2024-03-18** From committee chair, with author's amendments: Amend, and re-refer to Com. on L. & E. Read second time and amended. `amendment-introduction, amendment-passage, reading-1, reading-2`
- **2024-03-19** Re-referred to Com. on L. & E. `referral-committee`
- **2024-04-18** From committee: Do pass and re-refer to Com. on APPR. (Ayes 7. Noes 0.) (April 17). Re-referred to Com. on APPR. `committee-passage, committee-passage-favorable, referral-committee`
- **2024-05-08** In committee: Set, first hearing. Referred to APPR. suspense file. `referral-committee`
- **2024-05-20** From committee: Amend, and do pass as amended. (Ayes 12. Noes 2.) (May 16). `amendment-introduction, amendment-passage, committee-passage`
- **2024-05-20** Read second time and amended. Ordered returned to second reading. `amendment-passage, reading-1, reading-2`
- **2024-05-21** Read second time. Ordered to third reading. `reading-1, reading-2`
- **2024-05-22** Read third time. Passed. Ordered to the Senate. (Ayes 66. Noes 0. Page 5540.) `passage, reading-1, reading-3`
- **2024-05-23** In Senate. Read first time. To Com. on RLS. for assignment. `reading-1`
- **2024-06-05** Referred to Coms. on G.O. and L., P.E. & R. `referral-committee`
- **2024-06-05** From committee chair, with author's amendments: Amend, and re-refer to committee. Read second time, amended, and re-referred to Com. on G.O. `amendment-introduction, amendment-passage, reading-1, reading-2, referral-committee`
- **2024-06-11** From committee: Do pass and re-refer to Com. on L., P.E. & R. (Ayes 12. Noes 1.) (June 11). Re-referred to Com. on L., P.E. & R. `committee-passage, committee-passage-favorable, referral-committee`
- **2024-06-13** In committee: Hearing postponed by committee.
- **2024-06-26** From committee: Do pass and re-refer to Com. on APPR. (Ayes 5. Noes 0.) (June 26). Re-referred to Com. on APPR. `committee-passage, committee-passage-favorable, referral-committee`
- **2024-08-05** In committee: Referred to APPR suspense file. `referral-committee`
- **2024-08-15** From committee: Do pass. (Ayes 5. Noes 2.) (August 15). `committee-passage, committee-passage-favorable`
- **2024-08-19** Read second time. Ordered to third reading. `reading-1, reading-2`
- **2024-08-23** Read third time and amended. Ordered to second reading. `amendment-passage, reading-1, reading-3`
- **2024-08-26** Read second time. Ordered to third reading. `reading-1, reading-2`
- **2024-08-29** Read third time. Passed. Ordered to the Assembly. (Ayes 32. Noes 7.). `passage, reading-1, reading-3`
- **2024-08-30** In Assembly. Concurrence in Senate amendments pending.
- **2024-08-30** Senate amendments concurred in. To Engrossing and Enrolling. (Ayes 74. Noes 0.). `amendment-passage, committee-passage-favorable`
- **2024-09-11** Enrolled and presented to the Governor at 4 p.m.
- **2024-09-27** Approved by the Governor. `executive-signature`
- **2024-09-27** Chaptered by Secretary of State - Chapter 697, Statutes of 2024. `became-law`
## Source
OpenStates / OpenCivicData bulk snapshot [2026-07-01](https://data.openstates.org/daily/2026-07-01/public.pgdump); origin `ocd-bill/cc22e556-00c6-40b3-afa8-6f9005d89180`. Confidence: reported (aggregated from official California legislature records).